NL
Noni L

1 reviews | Active since Oct 2017

19 Nov 2021, 11:45

*********** Avon Administration

Firstly my order was incomplete of which I had to send 2 emails before they can acknowledge it. Until now my due amount is still the same includes the missing items. After numerous calls, I was cut off without talking to anyone. When I eventually got hold of someone I was told no one can help me as the Credit Control people are not available. I have to call again the next day. So losing a profit from the missing items I still have to waste money on phone calls back and forth to fix the amount due and this will also put the extra money to be paid for the over-due amount. So this is how Avon operates these days???

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Replies (1)
Avon Justine
Avon Justine's reply19 Nov 2021, 13:17
Official
 Good day Noni, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa