KS
Khethiwe S

1 reviews | Active since May 2018

10 May 2016, 22:22

incompetance

<p>I recently join avon and justine i am so disappointed with their service last month on justine order pedi perfect kitt was missing but invoiced when email them they never responded to my email today on my avon order 2 perfumes were missing and also included on my invoice i am so disappointed to learn that they *****ing from people who are trying to help them this would be my last order want nothing to do with such *****s who expect people to sell products for them for free i was just doing it to p*** time my avon account is *** and justine is ***0 </p> <p>I would like to close both accounts i cannot deal with such incompetance people this is so unproffessional and unacceptable my customers were so disappointed </p>

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Replies (1)
Avon Justine
Avon Justine's reply19 May 2016, 11:49
Official

Thank you for bringing this query to our attention.

A technical error was encountered internally which impacted our ability to respond to email enquiries.

We sincerely apologise for the dire effect this has had on our interaction with yourself.

Customer Services acknowledges thus,that your packing enquiry has since been addressed through the Call Center.

We commit to improved Customer Services hence forth as the technical issue has been resolved.

Regards,

Avon Justine