Identity Theft: Avon Account
Recently discovered (28 June) I had a Avon account opened using my name and surname, immediately called Avon and was advised to send through documentation to their ***** department. I did so on the 1st July. I have followed up on 3 different occasions and am yet to get feedback regarding this matter.
Helpful (0)
Replies (7)0
Replies (7)
Avon Justine's replyOfficial
15 Jul 2019, 13:37Good day Nicole,
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Avon Justine's reply15 Jul 2019, 13:37
Official
Good day Nicole,
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Avon Justine's replyOfficial
15 Jul 2019, 17:02Dear Nicole,
As per telephone conversation.
Kindly note, that your query has been resolved.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
As per telephone conversation.
Kindly note, that your query has been resolved.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Avon Justine's reply15 Jul 2019, 17:02
Official
Dear Nicole,
As per telephone conversation.
Kindly note, that your query has been resolved.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
As per telephone conversation.
Kindly note, that your query has been resolved.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
's updateReviewer Update
26 Jul 2019, 10:28Hi,
I need someone to call me today, I am still having an issue regarding this account.
I need someone to call me today, I am still having an issue regarding this account.
's update26 Jul 2019, 10:28
Reviewer Update
Hi,
I need someone to call me today, I am still having an issue regarding this account.
I need someone to call me today, I am still having an issue regarding this account.
Avon Justine's replyOfficial
26 Jul 2019, 10:30Good day Nicole,
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Avon Justine's reply26 Jul 2019, 10:30
Official
Good day Nicole,
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, that your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
's updateReviewer Update
30 Jul 2019, 09:22This is actually pathetic. I find it ironic with the turn around time now that my initial complaint has been sorted. However now that I am still having an issue with this bad credit rating Avon is dragging their feet to assist in having my name immediately cleared. A consultant from Trans union herself told me, it can be removed instantly and yet I just get the standard response from Keith. I WANT MY NAME CLEARED!!!!!!!!!!!!!! THE FACT THAT AVON HAS SOOOO MANY ********** ACCOUNT EASILY OPENED SHOULD TELL THEM SOMETHING ABOUT THE APPLICATION PROCESS!!!!!!!!!!!!!!!!!!!!!!!
's update30 Jul 2019, 09:22
Reviewer Update
This is actually pathetic. I find it ironic with the turn around time now that my initial complaint has been sorted. However now that I am still having an issue with this bad credit rating Avon is dragging their feet to assist in having my name immediately cleared. A consultant from Trans union herself told me, it can be removed instantly and yet I just get the standard response from Keith. I WANT MY NAME CLEARED!!!!!!!!!!!!!! THE FACT THAT AVON HAS SOOOO MANY ********** ACCOUNT EASILY OPENED SHOULD TELL THEM SOMETHING ABOUT THE APPLICATION PROCESS!!!!!!!!!!!!!!!!!!!!!!!
Avon Justine's replyOfficial
30 Jul 2019, 09:43Good day Nicole,
Kindly note, as per email correspondence, your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, as per email correspondence, your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Avon Justine's reply30 Jul 2019, 09:43
Official
Good day Nicole,
Kindly note, as per email correspondence, your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, as per email correspondence, your query is in progress.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
's updateReviewer Update
30 Jul 2019, 09:52This response is not good enough, in addition this was yesterday & there has been no further update - how long will it take? MY LIFE IS ON HOLD BECAUSE OF THIS DARN ACCOUNT. ITS UNACCEPTABLE!!!!!!!!!
Good day Nicole, My humble apologies for the delayed response, please see attached mail which includes the STD letter.We have sent the request for your ITC to be updated which 2 out of 4 have updated already.We will follow up further with the remaining 2 to update urgently.
Warm Regards Keith Naicker***** & Compliance OfficerDirect: +***0 |***
Good day Nicole, My humble apologies for the delayed response, please see attached mail which includes the STD letter.We have sent the request for your ITC to be updated which 2 out of 4 have updated already.We will follow up further with the remaining 2 to update urgently.
Warm Regards Keith Naicker***** & Compliance OfficerDirect: +***0 |***
's update30 Jul 2019, 09:52
Reviewer Update
This response is not good enough, in addition this was yesterday & there has been no further update - how long will it take? MY LIFE IS ON HOLD BECAUSE OF THIS DARN ACCOUNT. ITS UNACCEPTABLE!!!!!!!!!
Good day Nicole, My humble apologies for the delayed response, please see attached mail which includes the STD letter.We have sent the request for your ITC to be updated which 2 out of 4 have updated already.We will follow up further with the remaining 2 to update urgently.
Warm Regards Keith Naicker***** & Compliance OfficerDirect: +***0 |***
Good day Nicole, My humble apologies for the delayed response, please see attached mail which includes the STD letter.We have sent the request for your ITC to be updated which 2 out of 4 have updated already.We will follow up further with the remaining 2 to update urgently.
Warm Regards Keith Naicker***** & Compliance OfficerDirect: +***0 |***