Identity *****

It has come to my attention that there is a representative that is **********ly using my account to place orders. I have received up to 3 texts with different amounts all telling my goods have been invoiced. When I reported this to Mongezi (I am told he is the Manager for the Butterworth region) he was extremely rude and told me I was over reacting and that this is not *****. I then called the call center where I was nonchalantly told to write an e-mail. Funny thing is even after I complained, I received a text stating that my "Credit note to the value of R672.2 passed on the 10th of August".

Clearly someone using my account without my permission is not seen a violation by Justine, and obviously there are no measures in place to validate if the person purchasing is really the account holder as long as they receive payment. Please close it immediately. Account #: ********** 3

Extremely Disappointed, Joyce