SM
SANDY M

1 reviews | Active since Oct 2018

19 Nov 2018, 11:03

I would rather be ugly

How much longer do we anticipate this will drag on – your customer service is shocking, your phone lines atrocious and your cutting people off rude.

Joyce Sithaki has been selling Avon at Saxum for a long time. On Wednesday they delivered a box which consisted of a mix of some of her order and a mix of other stuff. We have been trying to get this sorted.

Her ID number is 68**************** Her Account no is ********** 8

Before close of business uplift the ******* you sent her and send her what she ordered including the Christmas catalogue – fix it!

********** 930 - SANDY

0
Replies (3)
Avon Justine
Avon Justine's reply19 Nov 2018, 12:01
Official
Good day Sandy,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

As per our telephonic conversation.

Kindly note, that your query is in progress.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa 
Phone ***

SM
SANDY M's update19 Nov 2018, 12:29
Reviewer Update
Samantha - get the right stuff, get off your butt and come and collect the *******. Joyce will not be bringing it to you, she will not be "on selling" *******. Do you have any idea how much this has upset Joyce? Do you care? No. We did not order the ******* in the box, we have no responsibility and we will throw it away
SM
SANDY M's update04 Dec 2018, 15:12
Reviewer Update
For the third time AVON have managed to deliver exactly the same wrong box. They sent some woman who was supposed to help. If this is help I would hate to see incompetence. Three times they have taken the box, supposedly had it repicked and three times we have received the same box back. None of us like playing pass the parcel