I PAID BUT NEVER OUT OF DEBT

This will be my third complaint about the same thing. Avon took me to the ITCBA because they were owing me money for products i had taken back and then i contacted the ITCBA and told them why am i getting handed over because my account is under query! and they queried everything with avon and i recieved smses of my debt coming right and was saying i owed only R194.40 and so i paid R195.00 to clear the debt and i contacted credit control and said they must clear my name due to it wasnt my fault, and on my account i am owing -0.60 and this evening I received another SMS from the ITCBA saying i owe R1053.00 so now where does this money all of a sudden come from??? i am getting sick of fighting about this now, if this is not sorted in the next 24hours i will take this to the ombatsman because avon is blackening my name when they are the ones in fault!