HORRIBLE SERVICE FROM CREDIT CONTROL

On the 3rd of May 2016 I made payment of R5000 at Pick ‘n Pay. Unfortunately I used the incorrect account number. The R5000 was meant for my Avon account *** because I made an order of R7000 plus. So the R5000 was to get the order realised as its on hold… Today 04 May 2016 I phoned credit control and spoke to Sanele Cawe regarding my Avon account and the payment. At the time I had not noticed that the R5000 (five thousand) was actually paid into my Justine account ***1 of which it was a mistake on my side. I sent Sanele Cawe an email immediately when I noticed the mistake but he did not respond to my message and my frustration is that order still on hold, and its actually urgent hence I even called in to speed up to process but up to close of shop no one helped me with my request. Now this is my second complaint from Avon which is just ignored and what frustrates me is money is involved and deadlines are been missed. I need this this order Monday 9 May 2016… Maybe Avon should just stop its business because its just a led down and just let Justine do business alone because the service when it comes to Avon it’s just useless.