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lS
lebogang S

1 reviews | Active since Jul 2014

01 Jun 2023, 12:33

Horrible customer service

I bought a backpack from an Avon agent in March. The bag in less than 3 months is tearing. I sent numerous emails to the consumer support. They keep requesting information of which I give then they look for something else. At this rate Im done with Avon.. bad service!! The AGENT I bought from has 2 accounts and Im told none of the account numbers of the consultant are correct.

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Replies (4)
Avon Justine
Avon Justine's reply01 Jun 2023, 17:14
Official
Good day Lebogang,  

Thank you for contacting Avon Justine,

Please note that your query has been escalated for further assistance.

Once feedback is received, I will advise accordingly.

Kindly accept my sincere apologies for any inconvenience caused. 

Regards 
Dimakatso Mo***eng    

Avon Justine
Avon Justine's reply01 Jun 2023, 17:17
Official
Good day Lebogang,  

Thank you for contacting Avon Justine,

Please provide your email address or contact number, or the rep's number and name to assist further.

Regards 
Dimakatso Mo***eng   
lS
lebogang S's update01 Jun 2023, 20:44
Reviewer Update
Good evening

My contact details are *** and ***.

The Avon agent is Tebogo Moyagabo Ramatsoma.2. Her contact details are ***.3. Her account number is 11 96 35 894.4. The description of the bag was - MAIYA Backpack with number ***.
Avon Justine
Avon Justine's reply06 Jun 2023, 15:44
Official
Good day Lebogang,  

Thank you for contacting Avon Justine,

Please note, I called Tebogo and when I was about to give her my details to send me the correct details, we got cut off and when I called back she was no longer taking my calls, I sent an email to Nthabiseng's email can you please provide an alternative number for Tebogo if you can, please provide it on that email not here

Regards 
Dimakatso Mo***eng