BJ
Bianca J

1 reviews | Active since Oct 2012

08 Apr 2019, 12:10

Given the run around before being declined!

On Thursday the 4th April 19 , I sent an email enquiry to Avon to find out if I could have my credit limit increased even just for this month's order as it is almost double than my credit limit. I received a response telling me to draft a letter and sign it , which I did , only to receive a new response to say the wording must be changed , which I did , and then a 3rd response to say my ID number must be included, this whole process took 2 days, and after all that trouble I then got a response that I haven't run enough campaigns. What ******* I have been running campaigns and been a rep for Avon since 2017. This is more business and it doesn't help me if I can't service the clients. People only pay for their products once received. Really honestly if this is how Avon treats their reps , I can only imagine how they treat staff. Not satisfied at all that I help a company of such standards sell products.Not professional

0
Replies (1)
Avon Justine
Avon Justine's reply08 Apr 2019, 14:44
Official
 Good day Bianca, 

Thank you for contacting Avon Justine. 

We do apologise for the inconvenience caused. 

We tried contacting you twice on 08/04/2019 at 14:43 pm but to no avail. 

 

An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query. 

 

Yours in Beauty, 

Vernique Belily

Escalations & Retentions Consultant
 56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa 
 Phone: ***