********** Avon and Justine Accounts Opened

<p>Hi,</p> <p> </p> <p>On Monday (26 June 2017), i discovered that ********** Avon and Justine accounts (totalling over R6 000) were opened in my name. I contacted your customer care line immedietely and was advised on the process to dispute and investigate my case.</p> <p> </p> <p>On the same day, at 11:14, I sent the below required documents to ********** <p>- Sworn Affidavit</p> <p>- Certified ID Copies (front and back) with six signatures each.</p> <p>- Proof of residence not older than 6 months.</p> <p> </p> <p>I did not receive an email or notification to acknowledge my email. I then contacted your customer care line today (29 June 2017) to confirm receipt of my email and according to the notes on your system - nothing was received. </p> <p> </p> <p>I proceeded to forward the same mail ********** I still have not received some sort of acknowledgement of my email (whether automated or personal). </p> <p> </p> <p>Its unfair that such a serious matter can't be acknowledged. I'm aware i'm not your target audience, however i expect that such a case be treated with some urgency and feedback be provided to me.<br /><br /></p> <p>I look forward to your favourable response.</p> <p> </p> <p>Regards</p>