********** Avon account opened under my name

On the 15th of February I got a call from this number *** claiming to be calling from your company. The lady informed me that I have an account that is overdue with you and I needed to make a payment arrangement. Up until that morning I never knew or heard of Avon.

I sent emails back and forth to your relative departments [***; ***] explaining the matter, however, I am requested to send the very same sensitive documents that were used to open a ********** account in my name. However today, I received my first ever cellphone text from your company saying I owe just over R3.5k.

I have never willingly given any information to your organisation and will not be doing so now.

This is an error on your account that I have tried to engage with you to resolve but you seem fixated on getting the account settled instead of improving your systems to avoid this happening in the future , Yes I have read the other many Hellopeter reviews on your organisation on this matter.

I was told the query will be marked as closed If I do not send my personal information, you can go ahead and mark the query as closed I WILL NOT be responsible for any balance owing on this account. I cannot send you the same documents used to open a ********** account in my name, I am a professional with a reputation, I cannot have my personal information floating anywhere I do not know of. I am sure you can launch and complete your investigation the same way the account was opened and maxed out in my name without my knowledge. I trust that you will carry out your investigation as I do not have the capacity to deal with this error. You have been de*****ed, I am making you aware!

Another issue I have is being called from a private cellphone number by a rude agent to discuss this matter.