********** Avon Account Opened

<p>I discovered that a ********** avon account has been open in my name on my credit report. I contacted the avon call centre and advised on the process to dispute.</p> <p> </p> <p>19 July 2017 at 10:32 </p> <p>I emailed the documents required.</p> <p> </p> <p>21 July 2017 at 08:25</p> <p>I contacted the call centre to find out if my documents were received and I was adviced to send them again</p> <p> </p> <p>21 July 2017 at 08:37</p> <p>I send the documents again as there was no note of them being received</p> <p> </p> <p>25 July 2017 at 08:52</p> <p>I contacted the call centre again to find out if my documents were received and still that cannot be confirm as emails are on a queue i was asked to hold for them to find out I was put on hold until the phone cut me off</p> <p> </p> <p>27 July 2017 at 13:32</p> <p>I contacted the call centre again, still no note of my documents being received. The agent I spoke to asked her supervisor and I was told the ***** department has a backlog as the had technical issues with their email and they are dealing with email from june and I should give them 21 days to get back to me.</p> <p> </p> <p>if it takes that long to confirm if my email is received how long will it take to sort out this issue and what happens with my life.</p> <p> </p> <p>If a company has a backlog of *****s maybe NCR should visit them and check their credit venting process</p> <p> </p> <p>Hope this get sorted very soon</p> <p> </p>