KS
Kgaiso S

1 reviews | Active since Nov 2017

13 Nov 2017, 13:37

********** Avon Account

So disappointed in the nature in which Avon enables accounts to be opened. On 7 September 2017 when checking my credit report I realized an Avon account with an opening balance of R 4800 opened **********ly with my ID number on 19 August 2017. I immediately contacted Avon and submitted same day all the necessary documentation required to clear my name. The ********* even captured my name incorrectly and Avon failed to spot that. Avon acknowledged my submission on 19 September 2017 directly from Vuyiswa Africa and till to date I have been calling and emailing numerous times with no positive feedback. The items were delivered according to them but they are not clearing my name or disclosing to whom it was delivered to. This is already impacting negatively on my credit record. I’m very disappointed in the manner which this is being handled and will no longer purchase anything from their representatives too. Can Avon assist ASAP.

0
Replies (3)
Avon Justine
Avon Justine's reply13 Nov 2017, 16:39
Official

Dear Kgaiso,

Thank you for contacting Avon Justine.

*****

Kindly note, your enquiry is in progress.

You can also contact us on:

***

***

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply16 Nov 2017, 08:50
Official

Dear Kgaiso,

Thank you for contacting Avon Justine.

*****

Your query has been resolved.

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

KS
Kgaiso S's update16 Nov 2017, 09:22
Reviewer Update
Thanks to Avon for resolving this issue, my day has been made and my I urge others to check credit records consistently irrespective of not having any Lost/****** IDs. Thanks Vuyiswa Africa for the follow up.