1 reviews | Active since Mar 2018

16 Mar 2018, 16:25

********** Account and Blacklist

Item: Avon Justine
Rating: 1
Author: Ané Botha

I was denied credit today because apparently I have been blacklisted. Someone with a perfect credit record. Why? Because Avon SA not only allowed someone to **********ly open an account in my name, but they are now claiming that I have not been paying said ********** account. Shocking that they don't FICA clients before giving credit. Had to take this up with Trans Union and the National Credit Regulator. Took me hours to gather the necessary documents to try rectify their mistake! Terrible inconvenience. Shocking and poor service. I would advise everyone who reads this to make sure Avon is not letting this happen to your credit record - claiming you owe them money when you definitely don't!!!!

Helpful (0)

Replies (3)

Avon Justine's replyOfficial

19 Mar 2018, 08:14

Dear Ane',

Thank you for contacting Avon Justine.

As per our telephonic conversation.

Your query is in progress

You can also contact us on:

***

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine's reply19 Mar 2018, 08:14

Official

Dear Ane',

Thank you for contacting Avon Justine.

As per our telephonic conversation.

Your query is in progress

You can also contact us on:

***

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Ané Botha's updateReviewer Update

20 Mar 2018, 10:58

Avon has sent me a letter confirming that I have never opened an account and they have told me that my name should be cleared at the Credit Bureau in 21 business days. Will keep this post updated. I have also learned that an Avon Sales Leader created a **** ID copy using my name and used it to open said ********** account in my name. Opening a case at the SAPS against this impersonator. Still feel that Avon as a company should apply more secure measures of verifying potential creditors. If this happened to you, please sign up on the SAFPS website as a victim of identity theft.

Ané Botha's update20 Mar 2018, 10:58

Reviewer Update

Avon Justine's replyOfficial

24 Apr 2018, 16:29

Dear Ane',

Thank you for contacting Avon Justine.

Your query has been resolved.

You can also contact us on:

***

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine's reply24 Apr 2018, 16:29

Official

Dear Ane',

Thank you for contacting Avon Justine.

Your query has been resolved.

You can also contact us on:

***

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***