********** account

I was applying for a bond and I was surprised why I was considered as a risk, because I know I conducted my debts well....only to find out that I have a Avon Justin account that was **********ly opened last year in my name that has been in arrears since then. I called the company<br> and they said if I am sure it's ********** then I must do an affidavit and send to them along with my signatures, ID copy and proof of residence which I did.<br> <br> Since then I have been trying to get feedback, all I get is auto email responses. The profile is an obvious ***** because I am based in Johannesburg and work there...yet the account was opened states that I reside and work in KZN. I requested that they expedite the investigation because I'm in the process of buying a house and with this delay and no communication from Avon Justin I am going to lose the house, it will be sold to the next interested buyer. All I want is the account to be closed and my name cleared with the credit beraux as soon as possible. I even requested that they send me a written confirmation that the the red in my name is under investigation.