KJ
Khumo J

1 reviews | Active since Nov 2017

20 Nov 2017, 16:34

*****ulant account

Avon

I am very disappointed. An account was opened in my name.

and it is ********** - the customer agent is not willing to provide me with the details of the account even after give here my ID.

I need to know how this account was verified if the documents provide did not belonging to the person that opened the account.

FICA was clearly not followed in this case.

I need answers.

0
Replies (2)
Avon Justine
Avon Justine's reply23 Nov 2017, 10:16
Official

Dear KJ,

Thank you for contacting Avon Justine.

Kindly note, I tried calling you at 10:15 am and there was no answer.

Please note that your enquiry is in progress.

Yours in Beauty,

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply27 Nov 2017, 15:49
Official

Dear KJ,

Thank you for contacting Avon Justine.

Kindly note, your enquiry has been resolved.

Yours in Beauty,

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***