1 reviews | Active since Jan 2013
***** using my ID number
Good day,
I am writing this review because someone has opened an account using my ID number and has managed to rack up credit to the sum of R1800, this is AFTER I called your call centre last week alerting you to the fact that someone had made an enquiry on my name to open this account and that this is *****!!!!! How do you still allow someone to then order anything???
I had already alerted you to the ***** while the application was on-going because (thankfully) I track who makes enquiries on my name through ITC.
I am going to the police station tonight to get all the documentation I need to open this ***** case but my issue is the following: 1. you have WAY to many complaints of people opening ********** account with you which means that your credit application process is flawed and needs to be reviewed 2. I alerted Justine Avon to the fact that this was ***** while the application was still being processed (i.e. before an account was even opened) and yet you still allowed this person to order products on credit.
This is ridiculous!!
Dear Gabrielle,
Thank you for contacting Avon Justine.
As per our telephonic conversation.
Kindly note, that your query is in progress.
You can also contact us on:
***
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Gabrielle,
Thank you for contacting Avon Justine.
As per our telephonic conversation.
Kindly note, that your query is in progress.
You can also contact us on:
***
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Gabrielle,
Thank you for contacting Avon Justine.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Gabrielle,
Thank you for contacting Avon Justine.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
