1 reviews | Active since Jul 2013
***** related
<p>Someone placed an Avon order on the 28th of February 2017 on my name or account. when I phoned Avon to despute this I was advised to go to the nearest police station, do a sworn affidavit and send it to them which I did about a week ago. No one has responded to my email or came back me regarding this, when I phone I am told that someone will reply to my email when they get to it. Does it take 7 days or more for them to reply and acknowledge an email, makes me wonder if they did not place the order just to make few extra bucks!!!</p>
Dear Nangamso,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
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Kindly note, I tried calling you at 03:33 pm today and there was no answer.
Please confirm if you have received a call from our Investigations Department, to advise you that your account has been credited for the amount that was outstanding and that your query has been resolved.
Kind Regards,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Nangamso,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
*****
Kindly note, I tried calling you at 03:33 pm today and there was no answer.
Please confirm if you have received a call from our Investigations Department, to advise you that your account has been credited for the amount that was outstanding and that your query has been resolved.
Kind Regards,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***