IK
Ida K

1 reviews | Active since May 2017

14 May 2017, 18:36

***** query

<p>Hi</p> <p> </p> <p>On the 11th of April 2017 I went to a bank to apply for a loan and was declined because I have alot of debts and looking at my credit record it was Avon and avon justin just the 2 accounts I don't know.</p> <p> </p> <p>I did an affidavit and sent all the required documents to them and till today I get the same email</p> <p> </p> <p>*Dear Ida,</p> <p>Thank you for contacting the Avon Justine Queries Team.</p> <p>Insufficient Information</p> <p>In order for us to assist you with your query as efficiently as possible, we require further information from you.</p> <p>Account Number:<br />Invoice or Order Number:</p> <p>Once the above information is received, we will gladly assist you with any queries you might have, alternatively, please don't hesitate to contact us.</p> <p>Yours in Beauty,</p> <p>CC Glenda Tlhapi*</p> <p> </p> <p> </p> <p>To date I have not been assisted.</p> <p> </p> <p>Please help </p> <p> </p> <p>Regards</p> <p> </p> <p>Ida</p>

0
Replies (2)
Avon Justine
Avon Justine's reply13 Jun 2017, 14:02
Official

Dear Ida,

Thank you for contacting the Avon Justine Queries Team.

Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.

*****

Kindly note your enquiry has been escalated to our Investigations Team to assist.

Also, note the Investigations Team is working on your query and will provide feedback soon.

You can also contact us on:

  • Service Centre: ***
  • Queries: ***
  • Investigations: ***

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Best regards,

Avon Justine
Avon Justine's reply13 Jun 2017, 14:24
Official

Dear Ida,

Thank you for contacting the Avon Justine Queries Team.

Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.

*****

Kindly provide the below documents for further assistance.

  • An affidavit:
  • Identity Copy:
  • Six Signatures:
  • Proof of Residence:

Please send the documents to our Investigations Team on the below email address.

***

Once the above-mentioned has been received we will gladly assist.

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Best regards,