JH
Jade H
1 reviews | Active since Dec 2018
18 Dec 2018, 18:57
***** on Avon account
At first I was reluctant to become an Avon representative , However, financial circumstances had left me no choice. My regret is being charged R2581.62 on the 23 November 2018 for an order I never placed. I have communicated this with Avon but I have not received any response.
Avon. I want you to investigate my account as I have not made this purchase. If you look at my record I have never placed an order over R1000. My recent invoice is for R646 of which I have already paid R441.
This is poor service and also a major set back for me as I was trying to elevate my means, however, this has influenced me to never do business with Avon again.
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Replies (1)
Avon Justine's replyOfficial
19 Dec 2018, 08:23Good day Jade,
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
We tried contacting you twice on 19/12/2018 at 08:22 am but to no avail.
An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone: ***
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
We tried contacting you twice on 19/12/2018 at 08:22 am but to no avail.
An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone: ***
Avon Justine's reply19 Dec 2018, 08:23
Official
Good day Jade,
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
We tried contacting you twice on 19/12/2018 at 08:22 am but to no avail.
An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone: ***
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
We tried contacting you twice on 19/12/2018 at 08:22 am but to no avail.
An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone: ***