***** at Avon

I discovered that someone has opened an account with my name and I wrotell to Avon to make themoney aware and I was advised to send affidavit and proof of address 6 specimen of my signature and I'd copy until now nothing hashort happend I dI'd that 3 months ago it's so sad that I can apply for home loan because of this credit I know nothing of .pass few weeks I sent email to avon ***** department so checked the progress they just don't respond to my email it's quiet I'm very worried please help