***** application processed after reporting

December 2014 I received an alert from Transunion informing me that avon justine checkedmy record. I called avon to enquire because I didn't apply there & they told me that an application was made with my personal details. I informed that it was *****& they shouldn't process the application. I was asked to send my ID copy & affidavit stating that I didn't open the account & I submitted that on 18/05/2014. I didn't get feedback so I did a follow up on January they asked me to send the documents again & I was given another email address so I resent the documents on 13/01/2015. No feedback again I called again on March they then forwarded the email to [Email Removed] on 19/03/2015. I got a reply from *****sa & I was asked to send proof of residence, 6 specimen signatures & case number frm the police station that I got when I reported my lost ID book. I submitted everything and I got a reply saying that \the matter on the Justine account opened fraulently with your details has been resolved... it will take 21 days to be updated on all bureaus. On 22/05/2015 Justine blacklisted me for a ***** account after they said it has been resolved. I want Justine to stop ruining my credit record"