sS
shogan S

1 reviews | Active since Feb 2017

03 Aug 2020, 10:53

***** Accounts Opened On My Name by Avon & Justine

I would like to share my experience on accounts being opened falsely on my name and hoping by doing so I would get a response from the companies mentioned.

I was extremely disappointed when I had found out that two accounts have been open on my name .. Accounts By Avon and Justine . These accounts were open without any of my documentation and Signatures. ... When I had found out this , going on two weeks now ... I immediately phoned to sort out this matter and sent requested documentation to have my name cleared on the same day and was told will get feedback within 7 to 14 days.

I was extremely frustrated because it was so quick to open an account on my name without any documentation but now when to rectify the matter and after I submitted all the correct documentation , still such a long process however I waited for a week and sent email Friday Morning 31/07/2020 to request feedback & if this matter not addressed , I will take this to HELLO PETER to get a reply and still uptill now NO RESPONSE. The last response I had was on 23/07/2020. consultant Saeed Samodiew

Extremely disappointed with the lack of service and hopefully I will be heard now .

Awaiting Response Urgently

0
Replies (1)
Avon Justine
Avon Justine's reply03 Aug 2020, 13:21
Official
Good day Shogan,

Thank you for contacting Avon Justine.

I do apologise for the inconvenience caused.

Kindly note, that your query has been escalated for assistance.

Once i receive feedback I will advise you accordingly.

Yours in Beauty,
Janine Dwayi