FALSE *****ULENT CREDIT CLAIM!

Item: Avon Justine
Rating: 1
Author: Niraj A

I have neither purchased any items from Avon using cash or credit, nor have I opened an account with them. I have not provided any documentation to Avon in order to establish an account. Furthermore, there has been no communication initiated either by me or by Avon regarding any matters. Yet they are claiming via ITCBA that i owe them R2702. I have sent a mail with an affidavit and several follow up mails to ITCBA and have yet to respond. AVON and ITCBA continue to send me messages of money i supposedly owe to AVON.

Helpful (0)

Replies (5)

Avon Justine's replyOfficial

27 Mar 2025, 08:06

Dear Niraj,

Thank for bringing your query to our attention.

Please note that we will investigate this matter urgently and revert to you.

We sincerely apologize for the inconvenience caused.

Kind Regards
Mpho

Avon Justine's reply27 Mar 2025, 08:06

Official

Niraj A's updateReviewer Update

06 Apr 2025, 07:40

Avon have responded and requested information and have supp**** accordingly. The transaction was *****ulen and not owed by me. Thank you for promtly resolving the issue. I now wait for

Niraj A's update06 Apr 2025, 07:40

Reviewer Update

Avon have responded and requested information and have supp**** accordingly. The transaction was *****ulen and not owed by me. Thank you for promtly resolving the issue. I now wait for

Avon Justine's replyOfficial

07 Apr 2025, 08:03

Hi Niraj,

We will provide feedback accordingly to you.

Thank you
Mpho

Avon Justine's reply07 Apr 2025, 08:03

Official

Hi Niraj,

We will provide feedback accordingly to you.

Thank you
Mpho

Niraj A's updateReviewer Update

14 Apr 2025, 08:10

I'm glad to hear that Avon swiftly resolved the issue after you logged the matter on Hello Peter. Thank you, Avon, for your prompt attention to this matter. However, it's unfortunate that there were delays caused by ITCBA. Despite sending the affidavit as requested, they continued to contact you unnecessarily. This reflects on ITCBA's service standards rather than on Avon's engagement with them.
While the inefficiency lies with ITCBA, it unfortunately still reflects on Avon, as they chose to engage with a service provider that handled the matter so poorly.

Niraj A's update14 Apr 2025, 08:10

Reviewer Update

Avon Justine's replyOfficial

14 Apr 2025, 09:59

Hi Niraj,

Thank you for the feedback and we will have to take further with ITCBA.

We sincerely apologize for the delay and inconvenience caused.

Kind Regards
Mpho

Avon Justine's reply14 Apr 2025, 09:59

Official

Hi Niraj,

Thank you for the feedback and we will have to take further with ITCBA.

We sincerely apologize for the delay and inconvenience caused.

Kind Regards
Mpho