False payment accusations

<p>I hereby would like to write a letter of complaint pointing towards the Avon company. I had placed orders during the May and have not received any orders from Avon. I later received continous texts informing me that my account is closed or overdue.... but I had paid up before placing the May orders. On the 14th of June, I received a notification text informing me that my orders were invoiced and till today I have no orders delivered. </p> <p>I tried to contact the Avon credit controllers but was unsuccessful after numerous attempts. I have now received texts from Avon demanding a payment for the undelivered orders. I urge that they fix this issue as they will have me reflecting as a bad debtor on my credit record. It is utter nonsense that they do not follow proper procedures regarding their clients accounts. </p>