FALSE ADVERTISING

As representative, I expect stock to be available, or at least have an alternative. Well, not today. In this month's brochure, they have a pair of sunglasses advertised that you can buy on it's own, the matching case to buy on its own, or you can buy both. Each item is advertised with its own product code and price. If you want to buy both, then it has its own separate code and price. All clearly marked in the brochure. I attempt to order the sunglasses only, but a message pops up on the screen saying item not available for sale. Upon phoning customer service, I am told we can only order the complete offer. THIS IS FALSE ADVERTISING!!! No where on the page does it state we must order both. The products are individually marked and priced. My customer wanted only the sunglasses, and subsequently I lost out on a sale. If Avon are going to advertise a combo offer, do not give the alternative to buy products individually. Customers will be lost, which means representatives will quit. Proof your brochures before letting your reps order them!