1 reviews | Active since Aug 2015
**** Account opened under my name
I don't even know what Justine/Avon sells!!!!!! I've been blacklisted for an account that I didn't open. I see on Hello Peter, I am not the only one with this problem.<br> <br> They don't have Security Processes and Procedures to verify Identification. Anyone can just email a copy of your ID (Doesn't have to certified) and Walla! Ure a reseller.<br> <br> I called them to enquire, and Thato & Tumi both FAILED to assist me. They REFUSE to do anything to resolve the issue, and it is up to the complainant to go to the police station. And there's a person called Rethabile who \RECRUITED"the sales agent (being my doppleganger). She is probably the reason why innocent people end up blacklisted. How do you APPROVE **** accounts WITHOUT CHECKING IDENTIFICATION??? My credit score is damaged because you people would do anything for a sale! Your management is pathetic because u refused to investigate who did this and who the real ***** is"
Thank you for bringing this query to our attention.
As per our telephonic conversation, as advised from ***** department, please send all required documents for further investigation.
The credit limit is reduced from R750 to R1.00 on the account.
As soon as all the required documents are received, ***** department will investigate further and will contact you for account closure.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, as advised from ***** department, please send all required documents for further investigation.
The credit limit is reduced from R750 to R1.00 on the account.
As soon as all the required documents are received, ***** department will investigate further and will contact you for account closure.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
