TD
Thobile D

1 reviews | Active since Mar 2015

12 Apr 2024, 11:15

Extremely poor customer service

Last year (2023), i placed an order with the above mentioned company. everything was paid for in full including the penalty fee that was unfair added to my account. I still havent received my order. i have sent multiple requests for a refund, but nothing has happened...no delivery, no refund.

0
Replies (1)
Avon Justine
Avon Justine's reply12 Apr 2024, 11:22
Official
Good day Thobile,

Thank you for taking time in bringing this to out attention.

I'm very sorry sorry to hear that you had to go thorough such a bad experince.

Please note, we will do our best in resolving your query.

We sincerely apologies for all the stress and inconvenience caused.

We will be inContact with you shortly.

Warm Regards
Nomsa