KS
Kholofelo S

1 reviews | Active since Jul 2017

13 Jul 2017, 15:07

EXTREME *****

<p>I AM LISTED ON TRANSUNION FOR SOMETHING I KNOW NOTHING ABOUT. I ORDERD ITEMS LAST YEAR BUT RELOCATED BACK TO LIMPOPO DUE TO PERSONAL ISSUES. i THE CANCELLED THE ORDER AND RECIEVED NO PRODUCTS FROM AVON. THE NEXT THING I AM LISTED ON CREDIT BEREAU. NO ONE CALLED ME OR ADVISED ME ON ANY CREDIT. I HAVE RECIEVED NOTHING FROM YOU. THIS IS OUTRAGEOUS. I CONTACTED THE CALL CENTRE YESTURDAY AND I WAS TOLD TO MAKE R85.00 PAYEMENTS SO THAT I MAY BE REMOVED. NO ONE CONTACTED ME OR NOTIFIED ME ON ANYTHING. THIS IS EXTREMELY UNFAIR. MY NAME IS TURNISHED OVER NOTHING. I NEED ASSISSTANCE ASAP</p>

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Replies (1)
Avon Justine
Avon Justine's reply13 Jul 2017, 16:39
Official

Dear Kholofelo,

Thank you for contacting Avon Justine Queries Team.

Balance Enquiry

As per our telephonic conversation, we do apologise for the inconvenience caused.

Please note, a request has been sent to our Management to approve for the R85.00 balance to be reversed.

Once I receive feedback I will advise you accordingly and also send a request for your ITC to be updated.

You can also contact us on:

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Best regards,