EXPIRED PRODUCTS, third time in a row

Last month I purchased products online, which I do for the past year or so. I've noticed that whomever sends through my order in my area, are sending EXPIRED products. This is the third time that I've received expired products, the third time I just had enough. I decided to write an email to explain what has been happening. Ashlin instructed me to forward my email to the complaints department at *** with a complaints form attached, which I did as instructed. Waited a whole week with no response. I then decided to write back again to follow up, the person instructed the same thing that Ashlin instructed me to do, with a DIFFERENT email, ***, which ultimately the first person (ASHLIN) gave me the wrong email in the first place. I then emailed to "right" email.. anyways, day 3 of following up with no response!! At this point I just want my money back, and take back their expired products.