Duplicate order

<p>Guys i'm so frustrated and it's not even funny.i'm really so tired of Avon this time around i just want to quit and join somewhere else.Having sold Avon products for 4 years,i know how hectic December can be so i decided to place my orders on the 2nd December so that I could deliver to my customers before they leave on the 15th.On the 7th i still hadn't received my order so i decided to make a follow up.After several call attempts and being transferred from pillar to post i managed to get through to an agent who clearly could not give me a valid reason as to why my order hadn't been delivered however she suggested that she would recapture the order to override the first one.Well,upon delivery 2 separate orders came through which was the original one and the recaptured one.I then honestly told the couriers that there had been a mistake then i only signed for one order and sent the recaptured one back.Just to cut the story short,i'm so frustrated right now because I have to be credited back the amount of the recaptured order which is a lot.This afternoon when I called Avon i nearly died when they told me that no request like that had been placed as yet and that they still haven't received that other order I sent back.Why should we suffer like this for their mistakes?In the midst of this,all their managers hide themselves and we are always told that 'they are in meetings'.Really?In a meeting from 8am to 5pm everyday.I wish Avon could pull up their socks because we are representatives and their clients too.Right now i don't have any hope that my issue is going to be resolved because it seems everyone is passing on the buck.What must I do to get this sorted?Where is the service?</p>