1 reviews | Active since Mar 2017
due to bad service they dont even deserve a star
<p>I have place my order on the 9 of march 2017 due to my credit limit my order was held then i paid my account on the 24 march and they invoiced on the 25 of march and now is the 31st without my orders and my customers have been waiting for order no one cared to reply my email avon dont care about people who bring money to them</p>
Dear Mpho,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Delivery Enquiry
Kindly note that deliveries are done within 4 to 5 working days from the date of invoicing.
Please provide the details of when you sent an email and where did you send the email to so that we can do some investigations and find out why you did not receive a reply on your email.
Also, note that your order was released on the 25.03.2017 and invoiced on the 25.03.2017.
The order was delivered on the 31.03.2017 which is the fifth working day. Meaning that your order was delivered on time.
Also, note if you do not have sufficient credit available for the order to be processed the order will remain on hold until payment is made, that is why your order was only released once the payment was received on the 25.03.2017.
For more clarity, kindly contact the Queries Team or the Contact Centre on:
Queries: ***
Dear Mpho,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Delivery Enquiry
Kindly note that deliveries are done within 4 to 5 working days from the date of invoicing.
Please provide the details of when you sent an email and where did you send the email to so that we can do some investigations and find out why you did not receive a reply on your email.
Also, note that your order was released on the 25.03.2017 and invoiced on the 25.03.2017.
The order was delivered on the 31.03.2017 which is the fifth working day. Meaning that your order was delivered on time.
Also, note if you do not have sufficient credit available for the order to be processed the order will remain on hold until payment is made, that is why your order was only released once the payment was received on the 25.03.2017.
For more clarity, kindly contact the Queries Team or the Contact Centre on:
Queries: ***
Contact Centre: ***
Yours In Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Contact Centre: ***
Yours In Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
