ZM
Zizipho M

1 reviews | Active since Oct 2022

31 Oct 2022, 17:06

Drivers not calling on delivery.

They did not call me on my order to inform me that they have arrived with the parcel. I used to make my delivery address my workplace address because I am at work during the week till 4 pm, and putting in my house address is not an option because there will be no one to get it there while I am at work because they always deliver to the wrong address. Atleast when they call I can be able to ask them to deliver where I am, I do not stay that far from work. It's only far when walking, but it would take 10 minutes to drive from work with my delivery to home. I now put in my neighbour's address so that they do not get lost, but that means if they do not call me when delivering they might end up taking my parcel back. Because my neighborhood does not open after certain hours as it is day business.

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Replies (1)
Avon Justine
Avon Justine's reply10 Nov 2022, 11:19
Official
Good day Zizipho, 

Thank you for contacting Avon Justine,

Kindly note that your query is escalated for assistance. 

Once feedback is received, i will advise accordingly. 

Kindly accept my sincere apologies for any inconvenience caused. 

Regards

Mohale Mosatiwa