EP
Elize P
1 reviews | Active since Jan 2016
21 Jan 2016, 15:10
Dont want to refund me for ekstra Payed
As on early December I Put in a order and made a payment on a Friday as on the Monday morning I wont to my account and saw the outstanding amount and pay it as a few days later I saw on my account with avon I have paid in almost R2000 extra and from then on I try to get a refund and they always has the same excuse it will take 5 days and I need to send all paperwork in again.<br> <br> WE ARE ALMOST IN February AND I HAVENT YET RECIEVED MY REFUND... <br> <br>
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Avon Justine's replyOfficial
27 Jan 2016, 09:44Hello Elize92,
Thank you for bringing this query to our attention.
As per out telephonic conversation, the delay experienced regarding your refund enquiry was due to our facilities closure.
It has since been established that the referred to credit has already been exhausted.
Apologies for the misunderstanding.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
As per out telephonic conversation, the delay experienced regarding your refund enquiry was due to our facilities closure.
It has since been established that the referred to credit has already been exhausted.
Apologies for the misunderstanding.
Regards,
Avon Justine
Avon Justine's reply27 Jan 2016, 09:44
Official
Hello Elize92,
Thank you for bringing this query to our attention.
As per out telephonic conversation, the delay experienced regarding your refund enquiry was due to our facilities closure.
It has since been established that the referred to credit has already been exhausted.
Apologies for the misunderstanding.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
As per out telephonic conversation, the delay experienced regarding your refund enquiry was due to our facilities closure.
It has since been established that the referred to credit has already been exhausted.
Apologies for the misunderstanding.
Regards,
Avon Justine