TS
Tilana S

1 reviews | Active since Feb 2015

21 Oct 2015, 08:42

dont want to pay back my money

i sell avon and paid my account before receiving the stock. i received the wrong stock and returned the stock i am now struggling for 2 months now to get my refund. the only contact address on the web is for queries they dont read the full query so dont give a proper reply. on the 15th they finally rep**** and said i must send them my bank details which i did but till today no payment was received. yesterday i received a call now they want a letter and proof of the payment i made 3 months ago but my credit is on the system.

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Replies (1)
Avon Justine
Avon Justine's reply21 Oct 2015, 11:02
Official
Hello LanaSwart,

Thank you for bringing this query to our attention.

As per our telephonic and e-mail conversation, the banking details are acknowledged and escalated to Admin department to process the refund.

We sincerely apologise for the inconvenience caused.

Warm Regards