AF
ANNIE F

1 reviews | Active since Oct 2017

14 Nov 2017, 13:31

Do I need to say more?

Good morning

This is exactly what I mean!!! You don’t have any idea of what is going on in your own institution . If you knew (and I am not talking about you in your personally capacity I am talking of the different departments) it would not have been necessary for me to forward the communications between you and I, to you.

Be that as it may, herewith the sms received and the subsequent e-mail.

SMS: Your AVON order WWW ********** of R498.89 is on hold. Please Prepay the amount of R-498.73 with reference ********** 91 Regards Avon Justine.

E-mail: From: ********** ********** Sent: 08 November 2017 04:31 PM Subject: Re: FW: Payment Notification

Dear Client, With reference to your e-mail dated, 06 November 2017 04:19 PM, please be advised that we have received your payment of R498.73 however, it is insufficient for the order on hold to be released. The value of the held order is R515.80. Payment of R16.91, is still required for the order to be released. Yours in service, Credit Control: Cheryl Mangwane

Now are you still denying the fact that the staff at Avon/Justine is *********** of are in dire need of training?????????

This mail will also appear on Hello Peter as that is the only time I receive any response from you.

0
Replies (2)
Avon Justine
Avon Justine's reply14 Nov 2017, 15:32
Official

Dear Annie,

Thank you for contacting Avon Justine.

Transaction

Please note your enquiry is in progress.

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply15 Nov 2017, 14:29
Official

Dear Annie,

Thank you for contacting Avon Justine.

Payment

Your query has been resolved.

Yours in Beauty,

Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***