CD
Cherylize D
1 reviews | Active since Aug 2019
26 Oct 2021, 11:24
Distribution and Packers are messing up BIG TIME!!!!!
Packaging is really starting to annoy me. I understand the importance of getting orders out but products are damaged by the time we get it and this is not the courier company. How does one pack shampoos and conditions at the bottom of the box and add all the other on top of it. Conditioner bottle lid was broken and messed in the box. I hoe this will be addressed because having to follow the chanels is frustrating. Last month my rep and I did not receive orders yet we now have to send ID and I sent the e-mail. why is it so much admin?
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Replies (2)0
Replies (2)
Avon Justine's replyOfficial
26 Oct 2021, 13:40 Good Cherylize,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Mohale Mosatiwa
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Mohale Mosatiwa
Avon Justine's reply26 Oct 2021, 13:40
Official
Good Cherylize,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Mohale Mosatiwa
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Mohale Mosatiwa
CD
Cherylize D's updateReviewer Update
13 Nov 2021, 08:18Disappointed in how you "resolve matters"
You all should go for training on how to resolve matters.
Saying sorry doesn't fix the damaged product I had to give my client and I had to send an apology gift. What is happening with Avon. Get slack about building the business but with poor service and response from Avon , WHAT DO YOU EXPECT ? MORE COMPLAINTS THAN COMPLIMENTS, WHAT ARE YOU DOING ABOUT IT
You all should go for training on how to resolve matters.
Saying sorry doesn't fix the damaged product I had to give my client and I had to send an apology gift. What is happening with Avon. Get slack about building the business but with poor service and response from Avon , WHAT DO YOU EXPECT ? MORE COMPLAINTS THAN COMPLIMENTS, WHAT ARE YOU DOING ABOUT IT
CD
Cherylize D's update13 Nov 2021, 08:18
Reviewer Update
Disappointed in how you "resolve matters"
You all should go for training on how to resolve matters.
Saying sorry doesn't fix the damaged product I had to give my client and I had to send an apology gift. What is happening with Avon. Get slack about building the business but with poor service and response from Avon , WHAT DO YOU EXPECT ? MORE COMPLAINTS THAN COMPLIMENTS, WHAT ARE YOU DOING ABOUT IT
You all should go for training on how to resolve matters.
Saying sorry doesn't fix the damaged product I had to give my client and I had to send an apology gift. What is happening with Avon. Get slack about building the business but with poor service and response from Avon , WHAT DO YOU EXPECT ? MORE COMPLAINTS THAN COMPLIMENTS, WHAT ARE YOU DOING ABOUT IT