MB
Marthar B

1 reviews | Active since Jun 2018

26 Jun 2018, 15:04

Dissapointed Representative

I have an account with Avon for several years now their products are good but their service sometimes is bad last month i was invoiced for a product that i did not get. and i emailed them to credit my account and resend the missing product they resend the missing product invoice again but they still dont want to credit my account, please help me hello peter. i am now spending more than that commission i get to follow up on the credit note.

0
Replies (3)
Avon Justine
Avon Justine's reply26 Jun 2018, 15:15
Official

Good day Martha,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

As per our telephonic conversation.

Kindly note, that your query is in progress.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Best regards,

Avon Justine
Avon Justine's reply27 Jun 2018, 13:17
Official

Dear Martha,

Thank you for contacting Avon Justine.

We tried to call you but to no avail.

Kindly note, that your query has been resolved.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Best regards,

MB
Marthar B's update27 Jun 2018, 15:01
Reviewer Update
Thank you Samantha, much Appreciated, I hope if all consultants at Avon are professional and with good customer experience as you.