SB
Stephanie B

1 reviews | Active since Feb 2017

09 Feb 2017, 09:40

Dissapointed

<p>I am extremely dissapointed in the customer service from Avon towards our representatives. I have phoned, I have emailed. To date no feedback, answers or progress whatsoever. Made payments and it still reflects as held in credit cheque. Orders from two months ago still not in stock....and the list goes on. I am in the retail industry of selling products and this is NOT how it works. If you order a product, you deliver - especially if it has been paid. Let's see if I can get a response now.</p>

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Replies (1)
Avon Justine
Avon Justine's reply06 Mar 2017, 15:57
Official

Thank you for bringing this query to our attention.

Due to the overwhelming demand on certain products in our exciting brochures, when a particular product oversells in a Campaign, it has an impact on the upcoming Campaign.

We are aware of the impact to the Field and we are working on new strategies to ensure we have sufficient stock on all our exciting products.

Please accept our sincere apologies for any inconvenience caused to you and your customers, and we do value your continued loyalty and support.

Regards,

Avon Justine