JK
Jacqui K

1 reviews | Active since Feb 2017

09 Feb 2017, 13:40

Disappointment with the Justine Avon team

<p>I was so excited to be a justine sales rep. I had placed my first order in November 2016. The order never arrived. I had contacted Justine on the 7th Of December 2016 to determine where my order was. They had mentioned that they had delivered the order. I asked them where they delivered the order. They gave me an address that was not registered as my address on the system. They had requested me to go to the place that they had delivered the order to obtain the order. When i went to the retirement village of which my order was delivered i was unable to contact the person that had signed the delivery note. I contacted Justine again they mentioned to provide them with an affidavit that I had not received my order. When i did that the online service mentioned that the order was invalid. Then I sent them another email for which they provided me with a deliver document that had now had my address though I had not signed for my order. Now I have the issue of my account that is in arrears which is accumulating interest. I managed to find the order so to reduce my problem I just want to pay for the goods and have nothing to do with Justine. Unfortunately i am unable to pay my account because it is suspended. To people that want to represent Justine, bear in mind the additional admin that you would have to do becasue if you encounter a problem there is NO ONE to assist you at all. Be prepared for your credit rating to go right under. And ensure that you have extra cash on hand so that when you get sooo annoyed at the company you just want to pay yourself out of the sistuation that you have put yourself in.</p>

0
Replies (1)
Avon Justine
Avon Justine's reply06 Mar 2017, 16:09
Official

Thank you for bringing this query to our attention.

Kindly be advised that the incurred charges have been escalated for urgent reversal.

Apologies for the inconvenience caused.

Regards,

Avon Justine