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Dieketseng D

1 reviews | Active since Apr 2015

28 Jan 2016, 14:45

delivery of unordered items

in December i paid off my account with avon as i am now on pension and will not be selling to colleagues any longer. a few days later i received an sms that i placed an order immediately i sent an inquiry to them to ask about the sms and no one responded and then a delivery was made to my home in December and i wasn't home the delivery people left the box with my grand daughter. immediately when i returned to find the delivery i sent an email to request them to pick up the box as i told them before i haven't place the order.<br> <br> Edith rep**** to my email that the order will be collected and my account credited, i have been waiting for the collection and no one has showed up, now i'm receiving messages that i must make payment to the account and i have an over due of R50.<br> <br> Where does the over due come from?? i haven't placed an order, its really saddening that i **** order would be put up under my account for no reason and be demanded that i make payment, if i needed things i would have placed an order. paying off my account doesn't mean i want any products, i'm just keeping a good record.<br> <br> Samantha was the last person who sent me an email that the delivery will be collect on the 6th.

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Replies (2)
Avon Justine
Avon Justine's reply13 Jun 2017, 08:05
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

Service Centre: ***

Queries: ***

Yours in Beauty,

Avon Justine Hello Peter Team

Avon Justine
Avon Justine's reply13 Jun 2017, 08:05
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

Service Centre: ***

Queries: ***

Yours in Beauty,

Avon Justine Hello Peter Team