delivery not done on time and bad attitude

I placed an order on 25 April 2015, delivery shceduled within 4 working days. i did not het the delievry by Thursday 30 April 2015. i got worried, gave them a call and they adviced that the box was loaded with the driver on Thursday and they marked it shipped on my profile.<br> <br> They said they will log a query with the delivery company as the order was supposed to be delivred already.<br> i contacted the driver to find out where my order was , amd he adviced that he could not deliver it on friday as he had bad lock, and he does not work on weekends and holidays, is his personal time now. therefore i will get my order on Monday.<br> <br> this is not the first time i complained about this company(fast way), i have send a detailed email to avon requesting that this company never touches my orders as they are unprofessional and have no customer service, no body did nothing about this.<br> <br> Why is it my problem if the driver can not meet his daily tasks? surely the box could have been given to someone that can handle the pressure.<br> <br> <br> The driver was very rude and unprofessional.