Delay in delivery

I hereby write with great disappointment as an Avon distributor. I am yet to receive my orders,which i placed on Friday(21 August 2015). However I received a text informing me that the orders were invoiced. The delivery sually takes less than 48 hours... Avon should understand that its customers tend to loose loyalty in us,the distributors when their orders come late,thus delayed payments. It would have been desirable if i could collect my orders from the Avon distribution centre instead of having my orders deliverd to me late.