bM
busisiwe M

1 reviews | Active since Dec 2010

16 Dec 2023, 09:11

Day light *******

I am a Justine sales agent, I ordered Justine online for my clients in October it was undelivered. When I traced with the courier company they said the driver was hijacked and they have informed Justine.

My team leader and I have tried countless times to email them but there is no solution for the query. Am only expected to pay for something I did not receive.

0
Replies (5)
Avon Justine
Avon Justine's reply18 Dec 2023, 16:21
Official
Hi Busisiwe,

Thank you bringing this to our attention.

Please note, we sincerely apologies for all the inconvenience caused by this and will make sure we resolve your query.

Kindly note, we will be inContact with you shortly.

Warm Regards
Nomsa
bM
busisiwe M's update18 Dec 2023, 16:54
Reviewer Update
Hi Nomsa, Thanks for contacting me though we couldn't talk., due to my lpw batterry. I hope you will call again.
Avon Justine
Avon Justine's reply19 Dec 2023, 08:56
Official
Hi Bisisiwe,

As per our telephonic conversation last night.

We are closing the query today.

Thank you for your patience and you're understanding.

You are valued at Avon Justine.

Warm Regards
Nomsa
bM
busisiwe M's update20 Dec 2023, 18:54
Reviewer Update
Thank you for resolving my query. Am 100% satisfied.
Avon Justine
Avon Justine's reply21 Dec 2023, 10:31
Official
Hi Busisiwe,

You are more than welcome.

Warm Regards
Nomsa.