nJ
nerisha J
1 reviews | Active since Apr 2015
07 Apr 2015, 13:14
customers no longer wants items - need to cancel
Hi my name is nerisha jagers My avon account number is ***. I placed my order on 31/03/2015 but it is still on hold due to some customers not making payment. I now have customers wanting me to cancel their orders , so I need their items to be cancelled because I cannot pay for their orders when they do not want them. Can somebody kindly assist me with this . Thanks
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Avon Justine's replyOfficial
08 Apr 2015, 16:54Hello Neri J,
Thank you for bringing this query to our attention.
We contacted you on the number provided and you hanged up on us.
Your campaign 3, order WWW*** dated the 31st of March 2015 is currently held awaiting pre payment.
Kindly confirm if order WWW*** must be deleted off the account because we are unable to delete certain items on held orders.
We have send an e-mail and await your response.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided and you hanged up on us.
Your campaign 3, order WWW*** dated the 31st of March 2015 is currently held awaiting pre payment.
Kindly confirm if order WWW*** must be deleted off the account because we are unable to delete certain items on held orders.
We have send an e-mail and await your response.
Warm Regards
Avon Justine
Avon Justine's reply08 Apr 2015, 16:54
Official
Hello Neri J,
Thank you for bringing this query to our attention.
We contacted you on the number provided and you hanged up on us.
Your campaign 3, order WWW*** dated the 31st of March 2015 is currently held awaiting pre payment.
Kindly confirm if order WWW*** must be deleted off the account because we are unable to delete certain items on held orders.
We have send an e-mail and await your response.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided and you hanged up on us.
Your campaign 3, order WWW*** dated the 31st of March 2015 is currently held awaiting pre payment.
Kindly confirm if order WWW*** must be deleted off the account because we are unable to delete certain items on held orders.
We have send an e-mail and await your response.
Warm Regards
Avon Justine