Customer Service, where are you?

I'm writing on behalf of my Justine business leader Johanna Stemmet (***) because the lack of customer service in your department has finally led me to Hello Peter. <br> <br> Every month her salary gets paid into her Justine account instead of her bank account, this month, even though she had a lot of team sales and placed an order last month, she didn't even receive any commission.<br> <br> She doesn't have a job and Justine is her income but you are letting her down BIG time. Why can't her credit not be paid into her bank account? She also has an Avon account and there's no problem with them paying her Avon salary into her bank account, but Justine is a lost case, after sending multiple emails, complaining to the Sales Leader, even asking the Division Leader for help but still it's not being sorted out.<br> <br> Who do we have to contact, please can someone just take responsibility for this and sort it out once and for all, please? We've been fighting on this since August.