Credits not passed

<p>So I am extremely annoyed with Avon. Last month I purchased items which I never recieved but was billed for it as well as over charged when the promotion is Spend R200 across brochure and buy both items for R109, now they don't want to credit me for items not recieved, As well as credit me for items over charged. Firstly I can't see how someone is billing you if the item is not in the box. And how can you promote something if the person making out your invoice also does check box as well as promotions. I took photo's and emailed Avon but my credits was rejected. As one has to follow there procedures but yet they aren't following and checknto ensure that these mistakes doesn't occur. I was credited an amount of R34 and a few cents when my credit as well as price adjustments is to the value of R348.40. Now I get an SMS to say my account is in hold and no orders will be released. I have attached the promotion which I am being over charged, Ppl check your invoices.This is a disgrace </p>