MM
Mamiki M

1 reviews | Active since Nov 2015

11 Jan 2016, 15:05

CREDIT CONTROL ARE IGNORING ME - NO FEEDBACK

03/12/2015 - Thoko Sikhosana promised that I will receive my R500 refund<br> 31/12/2015 - I sent a Hellopeter complaint but nobody bothered to come back to me<br> 11/01/2016 - I phoned credit control & the lady I phoned kept me hanging on the line for more than 10 minutes & eventually I had to hang up as clearly they were ignoring my call<br> I also asked for my account to be closed but still nobody bothered to provide me with feedback or acknowledge my request......I honestly cannot believe the poor service I'm getting from them. I just want my money & for them to close my account. I never want to work with them anymore.

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Replies (1)
Avon Justine
Avon Justine's reply26 Jan 2016, 14:53
Official
Hello Mamiki Matete,

Thank you for bringing this query to our attention.

Kindly be informed that the queried credit of R500 has successfully been transferred to your bank account.

Please expect availability of the funds in 24-48 working hours.


Please note that your request for account closure will effect once the funds have cleared.

Avon Justine would like to sincerely apologise for the inconvenience this will have caused you.

Regards,
Avon Justine