FS
Felicity S
1 reviews | Active since Apr 2015
04 Apr 2015, 14:36
Cosmetics
Lots of ladies order cosmetics/beauty products through a AVON consultant from a AVON catalogue. When you look through the catalogue you place your order via the consultant. When your product arrive it is completely different from what you have ordered from the catalogue, especially products like lipsticks, lip-gloss, foundations etc. The colour is different form the one that you have ordered, you are not allowed to return the product as you have already open it. Now I'm sitting with a product that I do not want and have spend money on it of which I believe is unfair to the customer.
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Avon Justine's replyOfficial
09 Apr 2015, 11:51Hello joshualesejane,
Thank you for bringing this query to our attention.
We contacted you on the number provided to no response.
If for any reason your Avon product does not satisfy your expectations, it will be exchanged for another or the purchase price will be reimbursed.
We have send an e-mail and await your response. Please provide us with the representative's full names, contact number and item codes ordered.
We sincerely apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided to no response.
If for any reason your Avon product does not satisfy your expectations, it will be exchanged for another or the purchase price will be reimbursed.
We have send an e-mail and await your response. Please provide us with the representative's full names, contact number and item codes ordered.
We sincerely apologise for the inconvenience caused.
Warm Regards
Avon Justine
Best regards,
Avon Justine's reply09 Apr 2015, 11:51
Official
Hello joshualesejane,
Thank you for bringing this query to our attention.
We contacted you on the number provided to no response.
If for any reason your Avon product does not satisfy your expectations, it will be exchanged for another or the purchase price will be reimbursed.
We have send an e-mail and await your response. Please provide us with the representative's full names, contact number and item codes ordered.
We sincerely apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided to no response.
If for any reason your Avon product does not satisfy your expectations, it will be exchanged for another or the purchase price will be reimbursed.
We have send an e-mail and await your response. Please provide us with the representative's full names, contact number and item codes ordered.
We sincerely apologise for the inconvenience caused.
Warm Regards
Avon Justine
Best regards,