Complaint - Refund

Item: Avon Justine
Rating: 1
Author: Blessed N

Hi, I paid Justine Avon (Recipient) by mistake from my online banking. On the 2nd of May , I phoned and was advised to send a refund request by email which I did. Email was sent ********** I was promised a turnaround time of hours for feedback. Up to date I haven't head from them.

Helpful (0)

Replies (5)

Avon Justine's replyOfficial

06 May 2019, 09:58

Good day Busisiwe,

Thank you for contacting Avon Justine.

We do apologize for the inconvenience caused.

As per our telephonic conversation.

Your email has been escalated for further assistance.

Once I receive feedback I will advise you accordingly.

Yours in Beauty,

Janine Dwayi

Best regards,

Avon Justine's reply06 May 2019, 09:58

Official

Best regards,

Blessed N's updateReviewer Update

06 May 2019, 15:15

Thanks for response, will wait for your feedback. Thanks

Blessed N's update06 May 2019, 15:15

Reviewer Update

Thanks for response, will wait for your feedback. Thanks

Blessed N's updateReviewer Update

13 May 2019, 15:11

Hi I would appreciate it if I could please get an update on the progress. Thanks

Blessed N's update13 May 2019, 15:11

Reviewer Update

Hi I would appreciate it if I could please get an update on the progress. Thanks

Blessed N's updateReviewer Update

14 May 2019, 15:00

Thank you, the matter has been resolved. Much appreciated.

Blessed N's update14 May 2019, 15:00

Reviewer Update

Thank you, the matter has been resolved. Much appreciated.

Avon Justine's replyOfficial

14 May 2019, 15:24

Good day Busisiwe,

Thank you for contacting Avon Justine.

Kindly note, that your query has been resolved.

Yours in Beauty,

Janine Dwayi

Best regards,

Avon Justine's reply14 May 2019, 15:24

Official

Good day Busisiwe,

Thank you for contacting Avon Justine.

Kindly note, that your query has been resolved.

Yours in Beauty,

Janine Dwayi

Best regards,